CNA - Hot Take, Not Hot Mess: How You Can Stay Ethical and Help Clients Communicate Effectively on Social Media During Disputes
Social media communications can be quite difficult for clients. Negative posts by an opponent can turn a basic business dispute into a reputational risk. Since social media is often publicly available, even third parties can affect the matter, sometimes in unexpected ways. This month’s article explains how attorneys can stay on the right side of the Rules of Professional Conduct while managing client social media practices during disputes.